Hospitals frequently dominate the news agenda but the dedication of key staff to patients and colleagues is often unsung. Hospital chaplains support people facing the most difficult times of their lives. The Revd Alistair McCulloch, Lead Chaplain at The Royal Marsden NHS Foundation Trust describes the privilege of sharing the journey.
On Monday morning I had a call from our Intensive Care Unit; a young man in great distress needed to speak with me. I arranged to meet with him and we sat together in my office. He began to share his story with me: His partner had been diagnosed with a rare cancer just six months ago at about the time they had planned to get married. She had rapidly deteriorated and was now being treated in Intensive Care. They still wanted to be married and it seemed important to do this as soon as possible. I gently explained the process to him and together we went to get the necessary paperwork. They were married the following afternoon with much relief, but today she is exhausted and the future seems uncertain.
The same afternoon I found myself in a conversation with a woman who had just been told that there were ‘no further treatment options for her’ and that she had only a few months left to live. She particularly wanted to talk with me about what would happen to her when she died and asked me more than once: ‘Do you believe in heaven?’ As she began to share her story with me it became clear that her anxiety was not really for herself but rather for her husband who had himself died from cancer within the last few months. She was missing him desperately, especially because she was now unable to share the news of her devastating diagnosis with her lifetime friend and soul-mate. Her anxiety was for him and to know that he was in heaven so that when her own time came she would be at peace in the knowledge that she was going to join him there. It was lovely to be able to re-assure her appropriately and to tell her that ‘whether we live or whether we die’ we are all equally held by God, and held in his love for ever.
We also care for staff: A few months ago one of our team of receptionists was taken ill and after a while in hospital she sadly died. Her close-knit team of colleagues was devastated and many others throughout the hospital were shocked and upset. I know many of our staff really well and soon came to realise that we needed to mark this sad event somehow. Together with the team of receptionists, I organized a memorial service in the hospital chapel which was to be a celebration of their friend’s life. When the time came last week we had a chapel full of her colleagues representing many different professions throughout the hospital. We listened to her favourite songs and to the story of her life; we lit candles for her and said prayers. Of course this was a sad occasion but the mood was also positive, hopeful and, above all, healing.
There is nothing unusual about any of these encounters. For a very brief time, sometimes for a few days or weeks, we share a hard part of a journey with someone. We may be able to give practical help; we may be able to re-assure or to help to improve perspective; we can always listen.
In our chapel at the Royal Marsden Hospital in Chelsea we have an icon of St Luke. It is a modern work in a traditional Greek style and shows the saint at work on his great gospel of healing. His book is open at the story of the disciples meeting with the risen Christ on the road to Emmaus. As they were talking we are told, ‘Jesus himself came near and went with them.’ (Luke 24, 15). Chaplains embody this loving presence – this sense that Jesus is with us on the journey. We do not need to invite him to join us on the road. He is with us already whether we recognise it or not. The main thing is that, like Jesus, we share this unfamiliar stretch of road as a fellow travelling companion. PeopIe trust us and draw us into their lives in a way that, even after many years as a chaplain, I still find to be a huge privilege.
The Revd Alistair McCulloch
Lead Chaplain at The Royal Marsden NHS Foundation Trust
To protect confidentiality some details have been changed